Effective date: 30 May 2026.
This Privacy Policy explains how Zvezdana collects, uses, stores and protects data when you use the app, website and related services. The goal of this Policy is to clearly explain what data we process, why we process it, with whom we share it and what rights you have regarding your data.
This Policy applies to data we process through the app, website, user account, purchase flow, customer support and related technical services that are necessary for the Service to function.
By using Zvezdana, you confirm that you have read this Privacy Policy. This Policy is interpreted together with the Terms of Use and the Refund Policy.
The controller for data processed in connection with the Zvezdana Service is Marko Lekić, an independent developer based in Republic of Serbia.
For the purposes of applicable data protection law, Marko Lekić acts as controller to the extent it determines the purposes and means of processing personal data in connection with the functioning of Zvezdana.
For privacy questions, data access or deletion requests you can reach us at: support@zvezdana.ai
Depending on how you use the Service, we may process the following categories of data:
Zvezdana does not collect or store full payment card details. Card data is processed by the relevant payment processor or Merchant of Record partner, in line with their rules and security standards.
We may process your data for the following purposes:
The processing of your data is based, depending on the situation, on one or more of the following:
We send marketing messages only with your consent. Consent is voluntary and you may withdraw it at any time — via the unsubscribe link in every marketing message or through the Email preferences page in your account. Withdrawal does not affect the lawfulness of processing before withdrawal, and does not affect service (transactional) messages that are part of the Service.
Zvezdana uses algorithms, astrological rules and AI models to generate personalised interpretations based on the data you provide. This may include date, time and place of birth, your input in questions or chat, and technically prepared data needed to generate responses.
Data necessary to generate content may be sent to AI partners or model providers strictly to the extent required to perform the requested functionality. Such data is used to process your specific request and operate the Service.
The generated content is automated interpretation and is intended solely for informational, entertainment and personal reflection purposes. AI processing may contain simplifications, generalisations or inaccuracies.
Your data may be processed by or made available to trusted third parties providing infrastructure and services needed for the app to function. Such parties act as processors, service providers or, where applicable, separate controllers for their own purposes.
This may include in particular:
Some of our providers may process data outside the Republic of Serbia or outside the European Economic Area. This may include servers, technical support, backups or processing by partners based in other countries.
Where such transfers occur, we aim to apply appropriate safeguards, where available and applicable, including contractual, technical and organisational measures and choosing partners that provide an adequate level of data protection.
Email is delivered by Resend, processed on infrastructure in the European Union. Where data transfers occur, we rely on appropriate safeguards, including a data processing agreement (DPA) with the provider.
Data is kept for as long as necessary for the Service to function, to maintain your account, display the history of insights, keep transaction records, comply with legal obligations, handle complaints and disputes and protect the legitimate interests of Zvezdana.
Retention periods depend on the type of data. For example, account and usage history may be kept while the account is active and for a certain time afterwards, whereas some transactional, accounting and security records may be stored longer where required by law, evidence or abuse prevention.
When data is no longer needed for the purpose for which it was collected, it will be deleted, anonymised or kept only to the extent required by law or a legitimate record-keeping need.
Under applicable law, you may have the following rights with respect to your data:
Privacy-related requests can be sent to support@zvezdana.ai. In some cases we may ask for additional identity verification to protect data from unauthorised access.
You can permanently delete your account and all associated data yourself, at any time, on the Account deletion page, which details exactly what is deleted and what is retained by law.
Zvezdana may use cookies and similar technologies for authentication, security, core functionality, preference storage and analytics. Some cookies may be necessary for the website and app to function, while others are used only where we have an appropriate legal basis.
We take reasonable technical and organisational measures to protect data from unauthorised access, loss, misuse, alteration or destruction. This may include access controls, authentication, encryption in transit, privilege limitation, logging and infrastructure protection.
However, no system is completely secure and we cannot guarantee absolute security of data in all circumstances.
The Service is not intended for individuals under 18 years of age. If we learn that data of a person under 18 was entered or processed contrary to the Service rules, we may take reasonable steps to delete such data or restrict account access, in line with technical capabilities and applicable law.
This Privacy Policy may be updated from time to time to reflect changes in functionality, business model, technical infrastructure, billing processes, legal requirements or security needs. The effective date will be updated at the top of the document.
For questions about this Privacy Policy, data processing or exercising your privacy rights, contact us at: support@zvezdana.ai